How we match you
Our matching process is simple, personal and built around you. We take the time to know your goals, interests and style so your supports can develop into a natural fit.
Getting to know you
We'll start with a friendly phone chat and send you an onboarding form to fill out. This helps us understand your goals and preferences.
Mapping your supports
No more phone tags or emails. Jeremy will come over for a visit and spend time exploring your interests, personality and goals in more detail. We’ll then draft your Game Plan and prepare your other paperwork.
Your first sessions
We’ll do a couple one-on-one sessions together, hanging out at your home or in the community. Together, this will help us understand your style and preferences so we can find the right support worker or mentor for the long term.
Meet your mentor match
Get ready to say hi to your new support worker or mentor, with Jeremy there to guide the handover. We’ll go at your pace to make sure the fit feels right. From there, you can roll with a trusty sidekick or build a squad – whatever works best.
Staying connected
Once sessions with your new services are underway, we'll keep checking in regularly to make sure everything’s still working well for you and will make changes as needed.